The only perspective is the customer perspective.

The only perspective is the customer perspective.

One of the industry’s most enthusiastic early adopters of drone technology, Zurich Insurance saw that drones can get places humans can’t and get there quicker too.

Zurich’s UK Chief Claims Officer, David Nichols

So, when Zurich’s UK Chief Claims Officer, David Nichols had a personal roof damage claim, he was keen to see if drones delivered what he thought they did.

And here he gives us some insight from a unique perspective – a claims director experiencing the claims service firsthand.

Delivering a top notch service

As a claims director, you want to be pretty confident that your teams are delivering a top notch service and that the customer experience is always excellent but there is no greater test of your service than being ‘fortunate’ enough to experience claims services yourself.  I have to say that everything was what I hoped it would be!

Anyway, the claim went smoothly but the bit I was particularly interested in experiencing was some new technology we have introduced to our claims service – drones.

Smoothing out the claims process

We started using them because we thought it sounded like a great idea. Of course, the decision-making was more detailed than that but in essence, we have been looking for everything and anything that can speed up and smooth out the claims process for customers and drones seemed to be a simple, cost-effective way of doing that.

The obvious, immediate use is in claims where we can’t access the site such as in major floods or fires. Drones provide immediate access, but they also provide detailed imagery, measurements and a host of other data, putting our claims teams on the front foot.

It speeds up our processes and brings the customer closer to a clear decision, either way, in hours rather than weeks.

Iprosurv media viewing page for customers and clients

But there is an added benefit to using drones – customer engagement. The ability to share images of the damage with a customer and being able to explain next steps immediately provides reassurance and we are able to bring the customer into the claims conversation in a way we haven’t been able to before. Images provide the immediate truth of a situation. 

But there is an added benefit to using drones – customer engagement. The ability to share images of the damage with a customer and being able to explain next steps immediately provides reassurance and we are able to bring the customer into the claims conversation in a way we haven’t been able to before. Images provide the immediate truth of a situation. 

More than that, this approach can also bring the customer’s knowledge of their business or property into play to help us allocate resources in the most effective way. For example, we had a factory fire earlier this year. By using the images captured by the drone, the client was able to indicate to us the location of their machinery, what parts of the operation were critical and what parts could wait. This allowed us to shape our response in a more informed and targeted way.

Personal experience

All of this makes using drones in claims a bit of a no-brainer for me. The clincher was when I experienced it for myself through a personal claim. My roof was damaged in the storms this year and obviously the extent of the damage had to be understood before the claim could go any further.

A drone was deployed within days of registering the claim. Within an hour of the drone being on site, I was shown imagery of the damage by the drone operator who then explained the next steps to me.

I did not have to wait for scaffolding to be set up or a cherry picker to be deployed. I was also brought into the conversation surrounding my claim at the earliest stage. It was fast, completely unobtrusive and I felt included in the process. Exactly the kind of experience I hoped drones would bring to our customers.

Only scratching the surface

This is only scratching the surface though. Drones capture a huge amount of detailed data and I see no reason why this can’t be deployed more widely such as with the building estimation tools that we all use. Any process that can be automated to create a better customer experience has to be embraced.

And why stop at claims? There are obvious applications in a broad range of services, and we will continue to explore these. Imagine a process where we have the detailed drone data at policy inception stage and detailed drone data at the claim stage? Those data sets can ‘speak’ to each other, giving greater clarity, faster decision making and greater levels of transparency for all parties.

The tools are there – where next?

We can do that. The tools are there. As individual firms and as an industry, we just need to have the foresight and the confidence to use them to their full extent. What started as a “why not?” at Zurich is now a “where next?”.

Posted in Drone Tech, General Interest, Information, Iprosurv News

Tagged in , , , , ,

Quick, cost effective and repeatable – drone inspections in your workflow

For what started out as a niche plaything for flight enthusiasts, the penetration of drones into the commercial world is accelerating at rapid pace.

Its not just deliveries!

It’s not just the headline-grabbing Amazon delivery proposal – it’s everything from farming, utilities and insurance to the emergency services, engineering and even acting as a temporary mobile phone mast.

But one area where they are starting to make real inroads, and where the cost effectiveness and accessibility they bring is urgent, is in construction and building, in particular, council-owned buildings.

Grenfell Tower

The anniversary of the Grenfell Tower tragedy has just passed but the work to make tower blocks across the country safe, and avoid a repeat, is still to be completed. This is despite the fact there is a real urgency to inspect the buildings, understand the risk and map out a remediation plan for each one.

It’s not surprising that we find ourselves in this situation. It is a pretty monumental undertaking and the planning alone takes time never mind the practicalities of erecting the scaffolding at each site and getting all the necessary paperwork in place to do so.

Government commitment

The Government has committed £1.6bn to facilitate this remediation work and while that is to be welcomed, some commentators believe the final cost will be much higher.

And when public funds are at stake, it is incumbent upon those responsible for using the funds, to do so in the most cost-effective way possible. Thankfully, councils seem to be acutely aware of this and many are starting to wake up to the possibilities that drones open up for them.

Iprosurv was instructed on an 15 story high rise where the cladding is falling away from the base structure. This is creating obvious health and safety issues but as the cladding falls away, moisture creeps in threatening to compromise the integrity of the building.

To satisfy insurance requirements, the managers of the building had to undertake a thorough inspection of the property to identify and quantify the risk and put a remediation plan in place. For a multitude of reasons, time was of the essence.

Scaffolding, Scissor Lift, Top Rope, or Drones?

Getting the scaffolding up around the building to conduct a detailed inspection would have taken weeks if not months so they looked to other solutions and found Iprosurv.

We were able to secure the area, send a drone up, get detailed imagery of the damage to the façade and, using thermal imagery, pinpoint where moisture had seeped into the fabric of the building.

From this, the client was able to prioritise the remediation and pull together a plan to take to their insurer to ensure that the building could be made safe and satisfy the insurance requirements. And of equal importance, all this was made possible with zero disruption to residents in the building or the surrounding area.

1% of the cost of some traditional methods

From instruction to delivery of all the data to the client, including a high definition 3D model, took eight days and cost 1% of what it would have cost to erect the scaffolding.

While this is just one instruction on one building in one council on one insurer’s portfolio, if we were to extrapolate those time and fiscal savings across the portfolio of buildings that require inspection, the savings would be monumental.

Insurers and Councils now exploring

It is very encouraging to see more and more insurers and councils explore the possibilities of drone technology but for society at large to see the full benefit, we need to get to a position where drones are an integral, normal part of the process, whatever that may be.

Anyone directly involved in the commercial use of drones will recognise the effort it has taken to get them accepted as an integral part of business processes of all types. But increasingly, and particularly in nationwide safety projects such as the Government’s cladding remediation programme, their use starts to look like an urgent no-brainer.

For more information contact us here!!

Posted in Drone Tech, General Interest, Information

Tagged in , , , ,

Drones Take on High Rise and Tower Block Inspection

In the last five years, drones have been making their presence felt across the economic landscape from agriculture and architecture to environmental monitoring and supporting the emergency services.

They have been adopted so easily in so many markets because they are a fast, cost effective and safe alternative to traditional methods of working. And they have proven themselves to be effortlessly adaptable to any natural or built environment.

Wherever drones go next, and we’re sure it will be far and wide, one of the original uses for this technology was in building inspections, a use that is more pertinent than ever in the post-Grenfell landscape.

There is a huge challenge facing the UK Government and property managers up and down the country, to inspect and survey the nation’s high-rise residential buildings to ensure they are safe, secure and fit for purpose.

It’s a daunting task but one that can be tackled quickly, effectively and at a vastly reduced cost with the support of drone technology.

Let us show you how …

THE PROBLEM

The Grenfell Tower tragedy has exposed the vulnerability of thousands of blocks of flats up and down the country. That vulnerability lies almost entirely within the use of cladding that was applied to improve heating and energy efficiency and to improve the appearance of buildings, many of which had been constructed in the 60s and 70s.

CLADDING

While the use of cladding may have delivered on those needs, the Grenfell fire showed just how dangerous the use of certain types of cladding is. Every single block of flats in the country that has been cladded has to be surveyed and inspected to understand the risk profile of each one.

Which creates a huge challenge for the Government and property managers. An estimated 1,700 high rise blocks of flats have to be surveyed and the cladding removed to make them safe to live in. And they need to do it quickly.

TRADITIONAL METHODS

The Government has pledged billions to facilitate this nationwide structural survey but the Housing, Communities and Local Government Committee has estimated that as large as this fund is, it will only be enough to repair a third of the properties currently considered unsafe.

The reason? A huge chunk of that cost is because the traditional method of inspecting high rise buildings is to erect scaffolding around the structure, a process that takes months to complete and costs on average £250,000 per building.

Technology-Led Methods

But there is another way, a way that is led by, facilitated and completed by drone technology. A method that could reduce the cost of inspection by a factor of 100. Sound too good to be true? It’s not, it’s reality and we are helping clients across the country bring those theoretical savings to life.

THE SOLUTION

Like anything in life, there is no quickfire solution to the UK’s high-rise living problem. But with a little creative thinking and the smart application of technology, a real difference can be made to the way we approach it.

Which is exactly what Iprosurv has been doing with our property management clients.

WHY DRONES

Put simply, drones are a faster, cheaper and safer way to conduct surveys at height but their ability to provide the necessary data digitally, in a secure fashion, means that they can deliver a high-quality result in days, rather than the months the traditional method requires.

So what does a high rise drone inspection involve?

  • Our pilot will attend the site, secure it and be airborne within an hour
  • They will conduct a full survey using RGB – Optional Thermal Technology
  • Depending on the size or complexity of the structure, the flight and gathering of all the necessary data will be completed, on average, in 1 – 6 hours
  • The data is then shared with all relevant parties via Iprosurv’s proprietary, GDPR-compliant data delivery system
  • Clients receive the data in the form of a detailed, interactive 3D model of the building which can be analysed down to 5mm per pixel.
  • All of this is delivered for an average cost of a £2,500 compared to the average £250,000 cost for the traditional scaffolding approach
  • And there is no need to involve or disturb tenants beyond informing them of the flight taking place

INSPECTING YOUR BUILDING

While the drone does the hard work, our clients still have to bring their expertise to bear in analysing the drone data and planning the next steps. And we make that as simple or detailed as necessary with the creation of our interactive, 3D models.

3D MODEL

With the 3D model, delivered directly to their desktop, Iprosurv clients can:

  • Make detailed measurements of the building
  • Gain a full 360 view of the building
  • Annotate the model and the individual images of the site to share with others, assign tasks or share insight
  • Compare condition of the building pre and post-works
  • Create risk ratings on different aspects of the building
  • Share the data with other stakeholders with the click of a button, all fully secure and compliant with GDPR regulations
  • Access our proprietary software for ordering, case tracking and case delivery
  • Make detailed measurements of the building
  • Gain a full 360 view of the building
  • Annotate the model and the individual images of the site to share with others, assign tasks or share insight
  • Compare condition of the building pre and post-works
  • Create risk ratings on different aspects of the building
  • Share the data with other stakeholders with the click of a button, all fully secure and compliant with GDPR regulations
  • Access our proprietary software for ordering, case tracking and case delivery

Click Image Below to inspect a 3D Interactive Inspection Model

This is a genuine revolution in the inspection of high-rise buildings, one that not only does the job faster, cheaper and more safely than traditional methods, it provides more granular data that can be accessed, manipulated and shared securely in real time.

“The answer to your and our nation’s high-rise problem is here, so what are you waiting for? Contact one of our advisors today to find out how you can become part of the drone revolution”.

Posted in Drone Tech, General Interest, Information, Iprosurv News

Tagged in , , , , , ,

How drones are revolutionizing the telecom industry

From agriculture to engineering, insurance, and infrastructure, the enterprise use of unmanned aerial vehicles (UAVs), or drones, is on the rise.

PwC estimates that the total market value of drone-powered enterprise solutions will exceed $127bn, with the value of drones to communication service providers accounting for nearly $20bn.

For telecom operators, drones open the door to a range of opportunities. Due to the costs and expertise required to provide these solutions, it is not viable for individual organizations to establish their capabilities; and there lies the opportunity for telecom operators.

The benefit of drone technology is not a new concept in the telecom industry. In 2016, Etisalat won a prestigious Glomo Award at Mobile World Congress, held in Barcelona, in recognition of the “Drones 4 Good” initiative. Etisalat’s “Drones 4 Good” came first in the ‘Best Mobile Innovation for Health’ category, as it demonstrated the use of specialized drones to transport polio vaccine to remote locations.

The benefit of drone technology is not a new concept in the telecom industry. In 2016, Etisalat won a prestigious Glomo Award at Mobile World Congress, held in Barcelona, in recognition of the “Drones 4 Good” initiative. Etisalat’s “Drones 4 Good” came first in the ‘Best Mobile Innovation for Health’ category, as it demonstrated the use of specialized drones to transport polio vaccine to remote locations.

Telecoms operators are well-positioned to develop these capabilities by building on their existing strengths in connectivity, cloud, big data, and analytics, as well as capitalizing on the partnerships they already have in place to augment these capabilities.

As connectivity improves and automation increases, we can expect to see drones at the edge, completing autonomous missions, and uploading data directly to the cloud, bringing substantial business benefit to telcos and other enterprises.

Drones make it possible to perform remote engineering and network planning tasks, automate tower inspections, and enhance the measurement of wireless coverage and performance. They will help accelerate the rollout of 5G networks and enable new use cases leveraging 5G connectivity.

It appears as though the future of drones is now. And the coronavirus pandemic has certainly helped to speed up adoption and use cases for aerial fleets.

Automating inspections

The key application areas for drones in telecoms are maintenance monitoring and keeping infrastructure and installations in good condition. 

In the past, technicians had to climb to the top of towers and complete a manual count on the different installed equipment. Manual inspections are usually conducted on a limited portion of the tower, meaning that many telcos don’t have a complete record of the equipment mounted on their towers or comprehensive data on whether towers have available space to host new equipment.

As a result, these companies often find themselves without a central digital repository for processing insights – and no easy way to gain meaningful, portfolio-wide intelligence.

Automated drone inspections offer a powerful alternative. Using high-precision flight planning, automated capture, and intelligent data processing, telcos can automate the tower inspection process and use drones to autonomously survey their assets.

Drones can inspect installed equipment at the top of towers or over large areas with greater speed – lowering costs and reducing the risks to staff. The drones can take pictures, videos, measurements, and readings, and store the data for later use.

AT&T launched a programme in October 2016 that uses drones to inspect cell towers. Verizon also uses drones to inspect tower sites affected by severe storm flooding. AT&T uses drones to test signal strength across different regions in the US. Nokia has performed similar experiments in the UAE.

According to the GSMA’s latest Mobile Economy report, operators will spend $1.1 trillion globally in CAPEX between now and 2025, 80% of which will be on 5G networks. These 5G networks will require telcos to build, inspect, and maintain more sites, which will ultimately serve as locations for drone technology.

Drone-powered solutions

With the telecoms market evolving and operators seeking new commercial opportunities, the potential market for drone-powered solutions (DPS) is significant.

In addition to the benefits DPS can provide to telecom operators, there is also an opportunity for telecom operators to provide these solutions as services to other organizations.

Telcos have deep expertise in connectivity, cloud computing, and big data, and already have network infrastructure in place. This means they are uniquely positioned to monetize enterprise drone operations and become expert providers of automated drone solutions to private enterprises and the public sector.

Telcos could offer DPS by building partnerships in areas related to drone procurement, data processing, and data delivery, and by leveraging their internal capabilities across the value chain.

According to a Vodafone white paper, because telcos already possess the cloud infrastructure and network capacity needed to manage, store, and archive high volumes of data, it won’t take much for them to meet the need for data live-streaming, analyse drone-collected data, and provide their customers with unique insights.

A PwC report also states that the market for DPS, excluding drone procurement, in the Gulf Cooperation Council is expected to reach US$1.5 billion by 2022. This market can be served through multiple business models, such as end-to-end commercial drone services, on-demand live video data acquisition, or a fully autonomous system operated at a client’s premises.

Drone traffic control centers

Telecom operators could help to establish a drone traffic control center (DTCC) that would enable control of drone operations, and ensure compliance with regulations.

Telecom operators can provide the connectivity required for data transfer so that drones can be tracked by airspace regulators and receive real-time air traffic information.

Telcos could facilitate the technology components of the DTCC, from end to end, by supplying and managing data storage, connectivity, cybersecurity, professional services, and applications, including a drone traffic management system and real-time reporting and analytics.

By becoming a provider of these services, telecom operators will be able to meet their own needs, quickly gain a critical mass of skills and experience, and then offer these services to the market – achieving economies of scale and building new revenue streams.

Challenges

Before telcos can seize on the efficiency and revenue-generating opportunities that drones provide, they must first be able to conduct safe and compliant drone operations. Drones fly in low-altitude airspace, which can introduce new safety and compliance concerns.

To realize the full potential of drone technologies, it will be vital to have air traffic management systems in place that prevents collisions between drones and other aircraft.

Along with the benefits with drones to the telecom industry comes a responsibility to operate them in ways that respect personal privacy. As drone operators perform flights over various types of sites, the vast amount of data they collect could include sensitive or confidential information about private property or behaviour.

Given this risk, there is a need for clear international laws and guidelines on how companies should store data, and how individuals and companies can defend their privacy rights.

The lack of clarity on this vital issue of privacy is discouraging some companies from adopting drone-powered solutions.

Article by Telecom Review

Posted in Drone Tech, General Interest, Information

Tagged in , , , , , , , , , , ,

Iprosurv takes another stride forward with new thermal imaging partnership

Iprosurv, one of the UK’s leading commercial drone providers, has bolstered its portfolio of drone services with the announcement that it has entered into a strategic partnership with thermal imaging specialists, iRed.

Established in 2002, iRed is the UK’s leader in thermal imaging, remote sensing and enterprise drone solutions and is certified by the Civil Aviation Authority for commercial drone pilots.

Under the partnership, iRed will provide Iprosurv with the latest, most accurate infrared imaging services on the market, expanding the drone operator’s existing broad range of services even further.

Best in Business Partners

Commenting on the deal, Rebecca Jones, co-founder and CEO of Iprosurv, said: “From the day we launched in 2014, we have always placed a huge amount of emphasis upon professionalism and setting the highest standards in training and technology use.

“We know where our specialisms lie and we will continue to build on them but where we don’t have the necessary level of expertise or experience, we will look to partner with the best in the business which led us to explore partnership possibilities with iRed.”

While thermal cameras are relatively commonplace in the commercial drone market, standard cameras lack the accuracy and sophistication required to provide businesses and individuals with the necessary insight.

“By partnering with iRed, we know that we are giving our clients the most up to date, accurate and detailed thermal capability on the market. We can’t reproduce that level of expertise, so we decided to partner with the best instead and make that expertise available to all of our client base.”

Commitment and Quality

Commenting on the deal, Jack Bloomfield, Marketing Manager for iRed, said: “All of our best clients come from long term partnerships. We always look to build sustained, long-term partnerships with the firms who have the same commitment to quality and professionalism that we do – and Iprosurv ticked all the boxes.

“The drone industry is still young but by sharing best practice, technology and expertise, we are working together to create the professional sector that we all want, and our clients deserve.”

The iRed is Iprosurv’s latest strategic partnership following the deals with agricultural specialist Sentera and UTM provider Altitude Angel

Posted in Drone Tech, Information, Iprosurv News

Tagged in , , , , , , , , , , , , , , , , , , ,

Wherever the economy goes, drones will lead the way

Such is the flexibility of commercial drones, they are being adopted in more sectors and in more ways than ever before. So much so that it can be hard to keep track of all the applications, so we asked our friends at Coptrz, experts in commercial drone technology, to give us their view on the most important and exciting applications of drone today.

The drone market is set to grow steadily in the consumer, commercial and public safety sectors over the next few years. In many business practices, drones can substitute traditional methods of operation. For example, the inspection industry is benefiting greatly from the use of drone technology.

Thanks to their ever-improving accuracy, greater efficiency, cost savings and enhanced safety features, drones are changing the way that companies around the world perform inspections. In fact, the drone inspection market continues to grow as technology enables more and more applications.

George Burne, Business Development Manager for the Inspection Industry at Coptrz, commented: “The UK inspection industry, like all industries is a constantly evolving market which has welcomed the use of new technology such as UAVs with open arms. What is great about the use of drone technology is it allows business owners to deliver high quality data while near eliminating risk to any of their crew members. Be this internal or external, choosing to put a robot at height or into a confined space is always the best decision.”

George Burne Business Development Manager Coptrz

Inspections, Surveying, Health and Safety, Reducing Risk

Drones are transforming industrial inspections in critical infrastructure. Using drones for inspection allows for efficient inspections at speed where you can acquire high-quality data from dangerous environments. The benefits to organisations of using drones for inspection included reduced risk to workers, cost savings and reduced downtime. Utilising a drone to undertake a visual inspection uses the drone’s camera quite simply to act as the inspector’s eyes.

Along with the inspection industry, the surveying sector has seen a vast improvement on the accuracy of data collected when using drones. The drone survey market continues to grow as technology enables applications such as 3D modelling, site progress and site inspections. The use of drones can significantly reduce the costs of both equipment and labour in medium to large surveys. In most cases, a single drone survey will only require one qualified pilot. Time on site for data capture can be increased up to 80%. The data captured can be used for multiple applications.

Drones can provide the same data output as traditional surveys, but in a fraction of the time. A job that would once take multiple days can now be done in a matter of hours, without compromising on data output. After a quick data process before leaving the site, a surveyor can perform the necessary processing with the knowledge that no data has been missed.

Drones are also revolutionising the police and public safety sectors. Unmanned aircrafts have become a force multiplier for law enforcement teams, providing unprecedented views of a scene or incident – helping to fight crime, plan an effective response and keep officers safe. Police are deploying drones and sophisticated payloads, including zoom and thermal cameras, for a range of thermal missions such as search and rescue, crowd control, evidence-gathering and accident reconstruction.

Agriculture

The use of drones in the agriculture industry is steadily growing along with other industries. Drones are being used in agriculture as part of an effective approach to sustainable agricultural management that allows farmers to help streamline their operations, using data analytics to gain effective insights into their crops. UAVs are particularly useful for the careful monitoring of large areas of farmland, considering factors such as slope and elevation. The technology has also proven useful in gaining an extensive overview of plan emergence and population, as more accurate data can help with replanting decisions, as well as thinning and pruning activity.

Jamie Cording, UAV Strategist at Coptrz commented: “Agriculture is arguably the most exciting area of the UK drone industry right now. With the release of the DJI Phantom 4 Multispectral not so long ago, we felt real strides being taken in terms of research, data and analysis in the field. There’s no stopping where this sector of the industry can go when we look at other parts of the world. The UK agriculture sector is still very young compared to other areas that are using drones, but there is so much that a drone can be used for within this market that makes it so fruitful. There is huge opportunity to revolutionise processes using drones in agriculture.”

Jamie Cording UAV Strategist coptrz

The drone industry is still in the infancy stage in terms of mass adoption and usage, but drones have already broken through rigid traditional barriers in industries which otherwise seemed impenetrable by similar technological innovations. The likes of Royal Mail are piloting the delivery of packages and letters using drones – the possibility for what the technology can do is endless.

Construction

It is said that the construction sector will be the largest commercial buyer of UAVs. Although drones are being actively used in the architecture and construction industry today, business application of drone technology in construction is increasing. The cameras and sensors that can be attached to drones mean that they can make a digital model of real objects from multiple angles that allow a computer to create an accurate 3D model. This building information modelling helps prevent construction mistakes and distribute resources effectively. Flying drones above construction sites can allow for high-definition surveys before projects start, tracking of progress and better management of processes.

There is without a doubt a place for drones in the modern digital world. Today, you can see drones inspecting, surveying and monitoring. The business applications of drone technology is growing thanks to the benefits that the technology brings.

Posted in Drone Tech, General Interest, Information, Iprosurv News

Tagged in , , , , , , , , ,

A brave new dawn in the world of engineering with the advent of drone technology

In a series of interviews to inform and educate businesses on how drones could enhance their customer proposition or enhance the workflow of an existing business, Iprosurv are conducting interviews with key stakeholders and business influancer’s who have experienced drone technology and the benefits they have brought.
In this interview Iprosurv interview chief engineer of British Engineering Services – Andy Kidd

Engineers aren’t known for taking risks lightly – what we do doesn’t really allow for error and taking a risk brings in too much scope for error. And if engineers are slightly cautious, engineer surveyors are even more so.

But being in a traditional, perhaps even cautious sector, doesn’t mean that we aren’t always looking for new ways to solve old problems. And increasingly, those new ways are tech-based. One of the most exciting applications of new technology I have encountered is drones.

Andy Kidd Chief Engineer at British Engineering Services Ltd

Clear Regulations

Safety always has, and always will be, paramount when it comes to engineering – not just at the design and build stage but throughout the lifetime of the equipment. Which is why there are very firm and clear regulations around the inspection and upkeep of equipment such as cranes and other lifting equipment.

Periodic, thorough examinations of lifting equipment must be completed every six or twelve months unless a risk-based examination scheme is in place. But for most, this regular and necessary examination requirement can mean undertaking a lengthy and expensive process, usually involving MEWPs or erecting scaffolding every single time.

Which is fine because it’s necessary, but I said, we are always looking for new ways to solve old problems and drones have shown themselves to have an important and cost-effective role to play in equipment examinations.

We have been exploring the potential role for drones for some time, but it is a conservative sector, so it took a while before a client willing to try them appeared. In 2016, that innovator presented themselves and asked us to explore the use of drones to examine their crane equipment.

Reducing Risk, Cost and Time

Their motivation was not only to save time and cost but to reduce the risk of working at height in completing the examination. So, sending a drone up to do the job seemed like the best option. And it was – the client was able to have the examination completed within hours rather than days and at a fraction of the cost. The future for drones in engineering examinations had just been opened up.

But before engineers run towards drones en masse to solve their examination problems, there are limitations to what drones can do. A thorough examination requires all our senses of which drones can only (currently) replicate one – vision. But even having that one sense digitised can bring huge benefits.

One recent example is where I had to examine a number of runway tracks and overhead cranes for a company – trouble was, they were incredibly awkward to access.

Traditional Access Methods

We looked at other options such as a cherry picker but even that wouldn’t provide the necessary access and the hope was that we could avoid the cost and delay of bringing in scaffolding. Thankfully, during the initial accessed examination, nuts and bolts were marked with contrasting paint to help identify any movement in the structure. Something that a drone-mounted camera could monitor with ease and impressive precision.

The realisation that the drone could help manage this aspect of the examination, led us to investigate how they could reduce the need for annual, hands-on examinations. In the end, were able to develop an examination scheme that used drones on an annual basis to check for movement with the full, accessed examination taking place every three years.

Significant Savings

The savings made by removing the cost of scaffolding in two out of every three years is significant. And if no deterioration is noted during the three-year cycle, we believe we can extend the period between accessed examinations and all the cost that entails, to five years.

That is significant whichever metric you are using to measure effectiveness, but it is only scratching the surface of how drones can assist examinations. And while the applications may be somewhat limited today, I have every confidence that drones will play an increasingly significant role in engineering examinations as the tech develops and as engineers see just what they are capable of.

Andy Kidd is Chief Engineer at British Engineering Services

Posted in Drone Tech, General Interest, Information

Tagged in , , , , , , , ,

A Daunting Task – High Rise and Tower Block Inspection

In the last five years, drones have been making their presence felt across the economic landscape from agriculture and architecture to environmental monitoring and supporting the emergency services.

They have been adopted so easily in so many markets because they are a fast, cost effective and safe alternative to traditional methods of working. And they have proven themselves to be effortlessly adaptable to any natural or built environment.

Wherever drones go next, and we’re sure it will be far and wide, one of the original uses for this technology was in building inspections, a use that is more pertinent than ever in the post-Grenfell landscape.

There is a huge challenge facing the UK Government and property managers up and down the country, to inspect and survey the nation’s high-rise residential buildings to ensure they are safe, secure and fit for purpose.

It’s a daunting task but one that can be tackled quickly, effectively and at a vastly reduced cost with the support of drone technology.

Let us show you how …

THE PROBLEM

The Grenfell Tower tragedy has exposed the vulnerability of thousands of blocks of flats up and down the country. That vulnerability lies almost entirely within the use of cladding that was applied to improve heating and energy efficiency and to improve the appearance of buildings, many of which had been constructed in the 60s and 70s.

CLADDING

While the use of cladding may have delivered on those needs, the Grenfell fire showed just how dangerous the use of certain types of cladding is. Every single block of flats in the country that has been cladded has to be surveyed and inspected to understand the risk profile of each one.

Which creates a huge challenge for the Government and property managers. An estimated 1,700 high rise blocks of flats have to be surveyed and the cladding removed to make them safe to live in. And they need to do it quickly.

TRADITIONAL METHODS

The Government has pledged billions to facilitate this nationwide structural survey but the Housing, Communities and Local Government Committee has estimated that as large as this fund is, it will only be enough to repair a third of the properties currently considered unsafe.

The reason? A huge chunk of that cost is because the traditional method of inspecting high rise buildings is to erect scaffolding around the structure, a process that takes months to complete and costs on average £250,000 per building.

Technology-Led Methods

But there is another way, a way that is led by, facilitated and completed by drone technology. A method that could reduce the cost of inspection by a factor of 100. Sound too good to be true? It’s not, it’s reality and we are helping clients across the country bring those theoretical savings to life.

THE SOLUTION

Like anything in life, there is no quickfire solution to the UK’s high-rise living problem. But with a little creative thinking and the smart application of technology, a real difference can be made to the way we approach it.

Which is exactly what Iprosurv has been doing with our property management clients.

WHY DRONES

Put simply, drones are a faster, cheaper and safer way to conduct surveys at height but their ability to provide the necessary data digitally, in a secure fashion, means that they can deliver a high-quality result in days, rather than the months the traditional method requires.

So what does a high rise drone inspection involve?

  • Our pilot will attend the site, secure it and be airborne within an hour
  • They will conduct a full survey using RGB – Optional Thermal Technology
  • Depending on the size or complexity of the structure, the flight and gathering of all the necessary data will be completed, on average, in 1 – 6 hours
  • The data is then shared with all relevant parties via Iprosurv’s proprietary, GDPR-compliant data delivery system
  • Clients receive the data in the form of a detailed, interactive 3D model of the building which can be analysed down to 5mm per pixel.
  • All of this is delivered for an average cost of a £2,500 compared to the average £250,000 cost for the traditional scaffolding approach
  • And there is no need to involve or disturb tenants beyond informing them of the flight taking place

INSPECTING YOUR BUILDING

While the drone does the hard work, our clients still have to bring their expertise to bear in analysing the drone data and planning the next steps. And we make that as simple or detailed as necessary with the creation of our interactive, 3D models.

3D MODEL

With the 3D model, delivered directly to their desktop, Iprosurv clients can:

  • Make detailed measurements of the building
  • Gain a full 360 view of the building
  • Annotate the model and the individual images of the site to share with others, assign tasks or share insight
  • Compare condition of the building pre and post-works
  • Create risk ratings on different aspects of the building
  • Share the data with other stakeholders with the click of a button, all fully secure and compliant with GDPR regulations
  • Access our proprietary software for ordering, case tracking and case delivery
  • Make detailed measurements of the building
  • Gain a full 360 view of the building
  • Annotate the model and the individual images of the site to share with others, assign tasks or share insight
  • Compare condition of the building pre and post-works
  • Create risk ratings on different aspects of the building
  • Share the data with other stakeholders with the click of a button, all fully secure and compliant with GDPR regulations
  • Access our proprietary software for ordering, case tracking and case delivery

Click Image Below to inspect a 3D Interactive Inspection Model

This is a genuine revolution in the inspection of high-rise buildings, one that not only does the job faster, cheaper and more safely than traditional methods, it provides more granular data that can be accessed, manipulated and shared securely in real time.

“The answer to your and our nation’s high-rise problem is here, so what are you waiting for? Contact one of our advisors today to find out how you can become part of the drone revolution”.

Posted in Drone Tech, General Interest, Information, Iprosurv News

Tagged in , , , , , ,

Adjuster’s perspective: How one drone flight saved an insurer in excess of £200K

When it comes to using tech in insurance, it can be difficult to separate the wheat from the chaff. So many claims are made about how technology will enable adjusters to be more efficient and effective but with so much noise in the insurtech space and, regrettably, a number of false dawns, it can be difficult to know who or what to trust.

But taking a conservative, defensive posture in the face of digital progress simply isn’t an option – that is a sure-fire way to get left behind. Which is why at Crawford we carefully analyse, select and trial the range of tools we believe will make a real, practical difference.

This has always been our approach to restoring and enhancing rural lives, businesses and communities and one of the most effective tools we have adopted over the last couple of years is drones.

Think outside the box:

Adjuster's perspective: One drone flight saved insurer £200K

There is an assumption that they are best utilised in flood situations or major loss property claims – basically enabling quick and safe access to areas that humans can’t easily reach. And while that is correct, the applications of drone surveys also go far beyond providing access, as we have found. We started out using drones for flood and property damage claims but recently, we have been using them for core agricultural claims and with impressive results.

For instance, we were recently instructed on an agricultural claim that arose from hailstorm damage to an oil seed rape crop. Just before harvest, the crop was hit by a storm and the hail severely damaged the fragile pods that contain the rapeseed on a large portion of the open fields.

Traditional Approach:

The traditional approach would have been to get the wellies on and measure the perimeters and walk through the entirety of each affected field in a ‘W’ fashion to cover as much of the crop as possible, assessing the severity of damage. Our findings would then be reviewed in conjunction with the combine harvester readouts to try to obtain an estimate of the loss.

Back in 2018, we had discussions with Iprosurv about hailstorm damage to oil seed rape crops and whether drone inspections could assist, and two years later, with this instruction, the perfect claim arose for a trial.

Timing:

It was fortuitous timing as Iprosurv had recently added new equipment to their drones, namely Normalised Difference Vegetation Index (NDVI) cameras. In simple terms, these cameras analyse the different light colour spectrums reflected by the chlorophyll within crop vegetation – healthy plants reflect at a different light frequency to damaged or unhealthy plants.

Open Field Claims:

We are the first adjuster in the UK to use NDVI technology on open field claims, so it was a bit of an educated leap into the unknown, but the tech not only gave us a quick and accurate measurement of the damaged crop but also the overall health and expected yield of the standing crop. This allowed us to compare the expected yield with the yield achieved and indeed the ‘expected’ yield claimed by the Insured.

Enhanced Data:

That is a level of detail we have never been able to achieve before and, for an outlay of around £2,000 for the drone survey, footage and imagery, the insurer was able to make a £220,000 saving on the initial amount claimed. While that was something of a difficult conversation with the policyholder, the rationale for the settlement offered was all there in the data. As they say, the data doesn’t lie.

Despite what anyone might think, the main motivation for any insurer in any claim is to get to a settlement that is accurate and fair – using a drone fitted with an NDVI camera allowed us to do that with pinpoint accuracy in a relatively short timeframe.

Success:

Such was the success of this, we have started exploring other uses for drone inspections and we believe that it could be of huge benefit in environmental damage, aquaculture, spray drift and forestry claims. We could even use it to analyse the health of a potato crop without having to go through the disruptive, time consuming process of digging up the field. The possibilities are almost endless.

Exciting Times:

It’s an exciting time in the world of claims with more and more digital tools playing an increasingly important role. Whilst it’s true that tech isn’t the answer to all our questions, working with the right partners and with the willingness to try new things, we’ve found that you can effectively separate the wheat from the chaff, both figuratively and literally.

Max Perris is an Agricultural Consultant for Crawford & Company

Posted in Drone Tech, Information, Iprosurv News

Tagged in , , , , , ,
https://iprosurv.com/2021/09/30/the-only-perspective-is-the-customer-perspective/The only perspective is the customer perspective.

https://iprosurv.com/2021/09/23/building-survey-case-study/Quick, cost effective and repeatable – drone inspections in your workflow

https://iprosurv.com/2021/08/28/drones-take-on-high-rise-and-tower-block-inspection/Drones Take on High Rise and Tower Block Inspection

https://iprosurv.com/2021/08/25/how-drones-are-revolutionizing-the-telecom-industry/How drones are revolutionizing the telecom industry

https://iprosurv.com/2021/06/01/iprosurv-takes-another-stride-forward-with-new-thermal-imaging-partnership/Iprosurv takes another stride forward with new thermal imaging partnership

https://iprosurv.com/2021/05/24/wherever-the-economy-goes-drones-will-lead-the-way/Wherever the economy goes, drones will lead the way

https://iprosurv.com/2021/04/22/a-brave-new-dawn-in-the-world-of-engineering-with-the-advent-of-drone-technology/A brave new dawn in the world of engineering with the advent of drone technology

https://iprosurv.com/2021/02/11/a-daunting-task-high-rise-asset-inspection/A Daunting Task – High Rise and Tower Block Inspection

https://iprosurv.com/2021/02/02/an-adjusters-perspective-how-one-drone-flight-saved-an-insurer-over-200k/Adjuster’s perspective: How one drone flight saved an insurer in excess of £200K