PWC Report “Skies Without Limits v2.0”

PWC Report “Skies Without Limits v2.0”

The long awaited and insightful PWC report “Skies Without Limits v2.0” into drone technology has been published, and as always, makes very interesting reading for any drone organisation or organisation wanting to introduce the benefits of drone technology into their workflow.

Some key points and note worthy information contained in the report.

  • Reduction in carbon emissions
  • Drone contribution to the UK economy
  • Net cost savings
  • Job creation

We have seen many of our customers realise the benefits of integrating drones into their workflows, whilst appreciating the value add return, from immediate critical decision-making, safer, cheaper, and with less impact on the environment than traditional methods.

@PwC has released their Skies Without Limits v2.0

‘A refreshed look at how drones could impact the UK’s economy, jobs, productivity, and quality of life.

The full report can be found here PWC.

If your wanting to integrate drones into your existing workflow talk to us about managed service or visit www.iprosurv.com and contact us for a consultation.

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Former Police Drone Pilot – Joins Iprosurv Franchise

When you’ve spent as long as I have in the police force (27 years!!), you can get to a point where nothing much surprises or fazes you. That was certainly me up until 2020 when I discovered the power of drones.

https://iprosurv.com/2022/05/10/former-police-drone-pilot-joins-iprosurv-franchise/

I held a range of roles in my time in the police force from firearms officer and road policing to lead investigating officer and trauma risk incident manager. But when I caught wind of drones and how they could assist the police and other emergency services in their work, I knew I wanted to get involved. I knew that drones could make a real difference to the police and the communities that rely on us.

So, in September 2020, I qualified as a drone pilot and was one of the first to obtain the Civil Aviation Authority General Visual Line of Sight qualification. I was deployed to a range of situations from crime scenes and road traffic accidents to natural disasters such as floods and storms. We also started using drones to help us police crowded spaces such as public events, protests, music festivals and football matches.

Of course, a drone can never replace a police officer but the impact they had on our operations was incredible. The oversight, insight and hard data they provided to us in near real time was invaluable and they are rapidly becoming a core tool in every police force’s box.

Iprosurv Security and emergency services

But like all good things, my career with the police came to an end in April this year but I knew I had only just begun my exploration of drones and what they are capable of. But knowing you want something and figuring out how to do it are two entirely different matters. I knew I had to find the right partner for this next phase in my career.

That was when I found Iprosurv. A well-established, nationwide, technically advanced company that had a real focus on professionalism and raising the profile of commercial drones was looking for new franchisees to help expand the reach of drones even further.

That sounded good to me and when I saw the enthusiasm for drones that Rebecca has and her conviction that our use of drones is still in its infancy, convinced me that I had found the perfect organisation to allow me to enter the world of commercial drone operations.

Iprosurv Academy

While it’s all very new, it’s all very similar at the same time. I have lots of practical experience in the kinds of applications that Iprosurv want to see drones being used in and the recent establishment of the Iprosurv training academy means that I can bring my experience to more and more pilots across the country.

It’s an exciting time for drone technology, for Iprosurv and of course for me. Like Rebecca I believe we have only just scratched the surface of what drones are capable of and I can’t wait to get started in spreading the word and the enthusiasm for drones far and wide under the Iprosurv banner.

Rebecca Jones CEO Iprosurv

“Martin brings a wealth of knowledge and experience to Iprosurv and we are looking forward to supporting him on his journey with us, Martin due to his past experience will be a great asset and a great addition to the team especially in our security sector”

CEO Iprosurv Rebecca Jones

You can visit my webpage to find out more about me and the services I can offer HERE

You can also visit the Iprosurv opportunities’ page to find out more about being an Iprosurv Partner HERE

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Iprosurv becomes the latest CAA-approved drone flight trainer in the UK

One of the UK’s leading commercial drone providers secures Recognised Assessment Entity (RAE) status, Iprosurv becomes the latest CAA-approved drone flight trainer in the UK, gaining approval from the Civil Aviation Authority (CAA) to provide drone flight training across the UK.

Under the new approval, Iprosurv will provide two forms of training to individuals looking to move into the commercial drone sector.

The entry level training course, which can be conducted online or in person, provides students with the basics of drone flight safety, an understanding of all the relevant laws and regulations and testing to secure their A2 CofC qualification.

The second training course provides students with the qualification they need to apply for their own operational authorisation from the CAA and work in more challenging environments than the A2 C of C qualification above.

GVC-Online-Iprosurv-Training

The course can be completed online or in person over two days for the theory element followed an in-person practical flight assessment culminating in a General Visual Line of Sight Certificate upon successful completion of the training.

The launch of the training division comes after five months of preparation by Iprosurv and due diligence conducted by the CAA and is Iprosurv’s latest step towards bringing greater professionalism to the commercial drone sector.

Iprosurv Director of training and development Andrew Hamilton

The training Division will be run by Andrew Hamilton, former Unmanned Aircraft System (UAS) sector lead for the CAA and Police drone pilot, who joined Iprosurv as Training and Development Director in September 2021.

Commenting on the launch of the training division, Hamilton said: “From its inception, Iprosurv has had professionalism at the heart of the operation and the establishment of our training arm allows us bring our high levels of technical expertise and professionalism to a wider audience.

“Our instructors have a huge range of theoretical and practical expertise to share having worked with the CAA, various police forces, MOD and come with deep experience of the regulatory landscape in which drones operate.

Continual Professional Development

“But crucially, our training goes beyond securing certificates. We will continue to support our students with continuous professional development and with support in how to get started in the sector. It’s an exciting time in our development.”

Iprosurv, which has been operating in the commercial drone sector since 2014, has extensive experience operating drones in challenging environments – everything from building and crane inspections to crop surveys and supporting the emergency and police services.

Operating Safety Case

The ability to deploy drones across such a range of requirements is only possible due to the extensive approvals received by the company from the CAA encompassing an operating safety case (OSC) for both reduced distances and extended visual line of sight since 2017. These operational exemptions have been given, in part, as a result of Iprosurv’s strong focus on operator competency and continual professional development of the pilots.

Operational Environments

Rebecca Jones, CEO and co-founder of Iprosurv, added: “We have always prided ourselves on our technical competence and professional approach to drone deployment. Adding a training arm to our business is the next logical step as we seek to bring more operators up to the standards that the CAA demands but also takes a consideration of the operational environment.

Rebecca Jones CEO Iprosurv

Rebecca Jones, CEO and co-founder of Iprosurv, added: “We have always prided ourselves on our technical competence and professional approach to drone deployment. Adding a training arm to our business is the next logical step as we seek to bring more operators up to the standards that the CAA demands but also takes a consideration of the operational environment.

“We brought Andrew on board because we knew he had the experience and the expertise to provide the kind of training we have always aspired to give.

“We are the only female-led CAA-approved drone trainer in the country but our real point of differentiation is that we don’t just train pilots to the highest standards but will provide them with all the support they need to plot their own path into the commercial drone sector.

“With Andrew experience and expertise combined with our existing technical expertise, I’m confident we will continue to make a strong contribution to raising professional standards in the sector and in the process introduce more organisations to the wider benefits of drones.”

Contact

For further information, contact training@iprosurv.com

About Iprosurv

Operating in the commercial sector since 2014, Iprosurv actively pioneers the use of drones in a variety of commercial sectors. Since inception Iprosurv have assisted organisations and businesses by exploring along with implementing on demand drone solutions via their national supply chain of drone operators to a variety of commercial organisations including Fortune 500 companies and global organisations.

Iprosurv possess extensive regulatory approval from the Civil Aviation Authority, through our complex operations exemptions operating with a limited take-off and landing areas in congested and urban environments along with an additional exemption for Extended flight (EVLOS).

Approved by the Civil Aviation Authority as a Recognised Assessment Entity (RAE) we provide standard and bespoke training solutions to organisations or individuals wanting to become a CAA approved drone pilot or upgrade their qualification.

From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

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The winds of change, Windblown forestry, storm Arwen and Drone Technology

Drones in Forestry

The winds of change, Windblown forestry, storm Arwen and Drone Technology, The monitoring and observance of forests and woodlands can pose a tiresome and exhaustive process in a sense that requires an abundant amount of workforce and skills and appropriate resources. when a catastrophic event hits it it becomes increasingly difficult for the forestry managers and workers to take immediate action owing to the large span of areas that constitute forests and the dangers that it produces.

As a means of relief, Unmanned Aerial Vehicles (UAVs) help in terms of aerial surveillance, mapping, aerial photography, thermal imagery, and topographic monitoring. Subsequently, enabling forestry managers to take swift and immediate action and make increased and faster decisions based on real time data. this also aids in wildlife conservation, biodiversity and vegetation conservation, the balance of ecology, and similar aspects of forestry by getting back to normal as quickly as possible.

Tree health and disease detection

Artificial Intelligence and Machine Learning fuelling the drones have proved beneficial in the space of tree disease detection and prevention. LiDAR sensors in drones help accumulate and process data attributed to the wellbeing of trees, vegetation, and bushlands. Thermal imagery, topographic surveying, aerial mapping help locate diseased flora and navigate horticulturists and forest officials towards improving their conditions.

Windblown Storm Arwen

In November 2021 parts of the UK and predominantly the Scottish Borders and Cumbria were hit with winds gusting more than 75mph with the highest being 98mph in Northumberland.

The winds of change, Windblown forestry, storm Arwen and Drone Technology

As well as devastation to property, infrastructure, and utilities, large areas of woodland were devastated with more than approximately 1 million Metric tonnes of windblown trees and an estimated 4000 hectares of land (just smaller than Dundee) roughly 1/3 of what would be felled nationally in a given year.

Although windblown events are rare and hard to predict, when they happen the after-effects can be devastating with forestry management plans shattered, plans that could have been planned to encompass forest management and timber felling and replanting, sustainability for the next 5 or 10 years.

Forestry and Estate managers have a huge task calculating affected areas, clearance, felling permissions, all before a plan for replanting.

Windblown areas can be highly dangerous areas with uprooted trees blocking access partly fallen and weak trees ready to fall at any time, some weighing over 3500 kilos (3.5 tonnes) creating a serious risk to life for forest workers.

Application of drone technology

Utilising drone technology at the right time can improve workflow by gathering vital data in the hours and days after an that can help facilitate quicker applications for felling, understanding the site and the extent of the damage, access routes, damage to utilities and other structures, priority clearance.

Windblown-forestry-Iprosurv-storm-arwin

If the data is collected correctly the production of Ortho-mosaic topography, lidar maps, digital terrain models, digital surface models.

Multiple file formats Tif, Tiff for import into GIS high-definition JPEG, 4k video, LIDAR, NDVI and NDRE, Thermal the information using the correct platform such as Iprosurv’s proprietary platform could be shared instantly with multiple stakeholders, insurers, loss adjusters, government organisations, contractors, forestry managers, and owners but to name a few.

Satellite Imagery vs Drone

By their true essence, Satellites have been immensely useful in the space of monitoring and surveillance by providing imagery and wide visual content. Their dynamic abilities help capture bountiful facets associated with many industries in which forestry is one of them.

storm arwen satellite imagery

They have no limited time frame of functioning or power issues and can produce results conveniently. Despite these qualities, satellites encompass a fair number of demerits that include compressed and sketchy aerial imagery as opposed to those captured by drones and UAVs.

Overcoming the disparate challenges and obstacles that come in the way of forestry, drone technology has helped surpass the same through its varied applications. Thrusting the abstraction of aerial imagery and monitoring, drone applications have brought the specialization of topographic surveillance, aerial photography, thermal imagery, and more to the forefront of forest cultivation.

Storm-arwin-Iprosurv-windblown

The flexibility of drones allows them to capture high-resolution images and video in real-time, even during the humid tropical climate. Artificial Intelligence-powered drones, along with drones that use LiDAR (Light Detection and Ranging) and NDVI (Normalised Differential Vegetation Index) can monitor and inspect large areas with focussed coverage that yields faster and more precise results and data.

Introducing drones into your business

Drones in your business, Advice, Guidance, Consultancy.

At Iprosurv we understand that taking on new technology can be daunting especially when there is so much to consider, types of drone, applications, software outputs, regulation and training. it easy to understand why some businesses just decide to avoid implementing drones into their workflow.

That’s why we run advice, guidance, and consultancy service, to offer businesses the opportunity to explore the use of drones without the cost, see our page on “Drones in your business, advice, guidance, consultancy”. to see if you would like to explore any of the services we offer whether that be, a house managed service, Iprosurv managed service or, expanding on your current drone operations.

The future of forestry

With the speed of deployment and the addition of multiple data outputs, GIS integration, health and safety mitigation, area coverage, and not forgetting cost as opposed to more traditional methods drones have to be a consideration within your forestry management workflow.

Redefining the elements of forestry, drone technology entails merits towards the progress and advancement of the forest ecosystems. Drones, in this realm, push the boundaries of forest cultivation and maintenance, redeeming wildlife and vegetation, while also monitoring risks to prevent the felling of trees. With the adoption of drones, forestry can witness a high cascade of improvement and growth, like never before!

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Drone technology continues building on solid foundations in construction

CONSTRUCTION MONITORING

Iprosurv construction Monitoring Sharing Data

Drone technology continues building on solid foundations in construction.

Managing a construction project is no small task. From tracking site progress and monitoring safety, overseeing subcontractors and, keeping stakeholders informed, there is almost no end to the level of coordination required on any given day.

It’s no wonder project managers on job sites of all sizes are turning to drones for support. The construction industry has been one of the earliest and most enthusiastic adopters of drone technology. In the last year alone, the commercial drone industry has grown 240% and much of that growth is driven by the construction industry.

Aerial photos, maps, and 3D models have the power to transform your workflow.

Not only can drones save your construction projects money and resources, but they also give your team a technical set of data for more informed communication and decision making.

Sites can be monitored at any time interval to allow new data on the progress of the site to maintain an efficient workflow and site monitoring.

MAPPING AND 3D MODELING

Alongside surveys, innovation in drone software systems allows accurate contour maps and 3D models to be produced, based on footage and data gathered.

The process of high-resolution aerial imagery 3D modeling comes in

various formats but essentially enables images of the whole project area to be captured and merged into a comprehensive model of the area.

2D images can also be generated based on mapping technology.

Whilst 3D imagery offers full model benefits, 2D images allow accurate measurements and adjustment.

ONE DATA SET – MULTIPLE OUTPUTS

In most cases a single data set can be used in multiple outputs producing an Orth mosaic 2D image to look at the whole site in minute detail allowing you to assess site progress, safety issues and anything else you need to monitor.

As a 2d data set this is taking imagery in NADIR (camera facing straight down), it is very hard to understand levels and relief on the ground.

Using the same data set a DTM (Digital Terrain Model) can be produced at the same time, allowing site managers and planners to understand the elevation of the site, heights, and levels.

CUT AND FILL AND VOLUMETRIC CALCULATIONS INSTANTLY

Drone stockpile management Iprosurv Cut and Fill

During the early stages of the project, drones can play an important role in the levelling of the prospective site. due to the Geo tagged images and onboard sensors the drone can take land level calculations it can then through specific software calculate cut and fill amounts and locations. Stockpiles can also be monitored to ensure safety and compliance.

All this can be converted into a site-specific report for all stakeholders.

Iprosurv stockpile report

PROGRESS MONITORING

Many of the latest drone systems incorporate advanced situational and positional awareness for enhanced security and in-the-moment evaluation, response, and planning. Drones make the production of weekly progress maps far quicker, easier, and less costly than traditional methods. They also facilitate greater and easier information exchanges between construction companies and their clients, boosting overall efficiency, transparency, and communication.

SECURITY, MAINTENANCE, SAFETY

Security must be one of the main contributing factors to site safety using drones can allow site managers and stakeholders to quickly assess the installation and maintenance of security measures such as fencing, on-site cameras, equipment security and storage etc.

Using thermal cameras can give added security to help monitor and detect site activity during silent hours.

Due to the height of operations of the drone, a unique data aspect can be obtained to identify further risks such as proximity issues of waste and storage or other materials which could cause fire hazards and other issues.

Where areas are completely inaccessible, drones can be used and where there’s uncertainty about safety issues, drone technology can be used to save time as well as minimize risk. For example, drones can analyze roof structures from above, and with the use of a specialist internal drone which can be used in internal structures to gather data.

RISK AND SAFETY MANAGEMENT

Iprosurv elios 2 drone inspecting sewer

Any areas considered too risky for sending in personnel, such as dangerous structures, areas where hazardous materials are leaking or where there’s risk of fire from flammable materials, mean using a drone presents a safer option as the drone operator can remain at a safe distance.

Specialist drones can be employed where access is restricted with onboard thermal, RGB cameras, and high-intensity spotlights all housed in a collision-proof cage to avoid damage.

SUPPLIED OR IN-HOUSE DRONE SOLUTION?

We know that one size never fits all, so we tailor our services to your needs. We can provide a full service of the pilot, equipment, data collection and, delivery.

Or if you want to add drones to your workflow, we can help you manage your drone proposition, source pilots and we’ll take care of all aspects of the drone management down to licensing and provide a white-labeled case management system for the delivery and monitoring of your data.

Contact

For further information, contact info@iprosurv.com

About Iprosurv

Established in 2014, Iprosurv provides companies with the in-house capability of drone and data/media delivery services. Our CAMERA system and optimum drone operator platform provides bespoke services be that an on-demand, fully managed service to independent data/media delivery services.

Iprosurv is a pioneer in the provision of drone technology across a range of industries. Its current network of pilots, covering the entirety of the UK, use a proprietary system to record, store and deliver drone data to clients in a fast and secure way. From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

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Drones in post storm inspections for claims progress and validation

Dr Monica Rivas Casaldo, senior lecturer in Integrated Environmental Monitoring at Cranfield University, discusses how Unmanned Aerial Vehicles (UAVs) can quickly capture data on urban flooding to give an accurate picture of property damage – meaning interventions to limit damage can be made immediately using Drones in post storm inspections for claims progress and validation could improve your workflow, save time and cost and enhance the customer experience.

The average annual cost of flood damage to property in England is more than £1bn and rising. One in six properties are at risk, and the average cost of the repairs for each property ranges between £10,000 and £50,000.

It’s a cycle of threats, misery and repairs that’s exacerbated by the time involved in assessing costs for insurance claims. Residential and commercial property owners are advised not to undertake any clearing up activity until the damage has been assessed by the insurance company, which is time-consuming and costly to undertake. There can be substantial further costs if any dwellings become uninhabitable and the residents have to move into alternative accommodation.

Flooding North Yorkshire Hebden Bridge 2020

There needs to be detailed understanding of the likelihood of flooding, its likely magnitude and impact in order for there to be the most reliable and effective insurance provision available, with appropriate premiums, excess and loss adjustment. Costs for property owners can be mitigated by adopting different measures, such as resilience and resistance measures (flood guards, hard floor surfaces and waterproof plaster etc) and by making use of insurance products that spread the risk and ensure coverage to as many properties as possible. These will typically cost in the range of £3000 to £10,000 but can significantly reduce the impact of flooding.

Current flood damage assessment

Current flood damage assessment by the insurance industry following an event relies on a combination of door-to-door inspections and remote sensing techniques. Many Canadian insurers, for example, use satellite imagery pre- and post-event to assess risk exposure, estimate the number of claims in an area and assess the need for loss adjusters. Similarly, Swiss Re relies on CatNet, a software system that overlays satellite images onto Google maps enabling an assessment of the extent of the flooded area to be made and to determine where claims will arise. But there are a number of factors that limit the effectiveness of remote sensing methods: spatio-temporal coverage may not be available for the required zone and period; optical imagery cannot provide information if there is low cloud cover; satellite data that can penetrate cloud cover has an oblique viewing angle which makes it difficult to discriminate water from other urban features. Also, current remote sensing approaches don’t provide enough detail to assess the effects of micro-topography in streets and the presence of property flood resistance measures.

New UAV Studies

New results from a study of the use of Unmanned Aerial Vehicles to capture data on urban flooding has demonstrated their potential as a more effective alternative. UAV aerial imagery offers both timely (on-demand) and increasingly detailed (higher resolution) information than comparable satellite or aircraft imagery. UAVs can also be deployed to assist in the response to flooding in conditions and areas that are not accessible by manned aircraft or helicopters. In the last five years, the use of UAV technology has increased exponentially with a varied range of commercial platforms (rotary blade, fixed wing, and nano and hybrid drones) and sensors. An estimated 600 UAVs were used globally in 2015 by police, firefighters, humanitarian relief, and disaster management, with the number being used doubling on a yearly basis.

Initial research

Initial research was carried out at the time of the major Cockermouth flooding at the end of 2015. As a result of storm Desmond, a total of 466 properties were flooded due to flood risk management structures being overtopped and outflanked. The event was a consequence of heavy rainfall over an extended period with more than 300 mm of rain falling over a 24 hour period, which translated into flows in the Derwent River of 395 m3 s−1 at the Ouse Bridge gauging station and 170 m3 s−1 at the Cocker Southwaite River gauging station. The estimated annual exceedance probability for the observed event was less than 1% for both rainfall and river flows.

Fixed Wing Drones

A fixed wing platform UAV was selected for the survey to maximise area coverage under the rainy and gusty conditions. The Sirius-Pro platform had a 163 cm wingspan and a length of 120 cm, able to fly for up to 50 minutes, and equipped with a16 megapixel Panasonic GX-1 on-board camera. Images were used to identify the flood impact and extent, with each point being assigned a confidence level (high, medium, or low) describing the uncertainty associated with its impact classification and the potential for the impact to have been generated from any other source rather than flood. The raw UAV high-resolution imagery was used to reduce the level of uncertainty when possible. The resulting flood impact point database was used to identify residential property that could have been flooded during Desmond.

The direct tangible losses (domestic clean-up, household inventory damage, and building fabric damage) for the affected properties were calculated using a UK specific methodology. The losses (without VAT or other indirect taxes) for a residential property of a given type and age (for example, pre-1919 detached, 1975–1985 semi-detached, and 1919–1944 flat) were estimated based on the flood water depth within the property. Residential properties with directly observable resistance measures (i.e., flood aperture guards for doors and windows, flood resistant airbricks, and raised doors or steps leading to a property) were also taken into account, alongside the type of flooding (overbank topping, pluvial run-off, and groundwater) affecting the property.

Results

The results from the UAV analysis were compared with those from the classic door-to-door approach (assumed to deliver 100% accuracy). The UAV framework was found to provide an accuracy in the detection of flooded properties of 84%. The results also highlighted the importance of considering all sources of flooding even when an event is largely thought to be fluvial in nature. It is important in the initial evaluation of an event to consider flooding from all sources not just from the overtopping of flood risk management structures. There were significant levels of pluvial and lateral flow flooding, with a total of £3.6 million in direct tangible losses assigned to 168 properties outside the fluvial flood extent. This comprises 36% of the total direct tangible losses associated with all sources of flooding in Cockermouth during this event. These properties were not initially identified as being flooded as the initial responses focused on the fluvial flood extent. Resistance measures present within the area resulted in a considerable reduction in direct tangible losses (£4 million). The work presented here also highlighted the importance in selecting accurate remote sensing loss-adjustment approaches, with a discrepancy in direct tangible losses between the two approaches tested of around £1 million.

The UAV approach will facilitate a better and faster estimation of the extent and impact of a flooding event, a more rapid evaluation of the affected area and the associated damage costs, also enabling loss adjusters to prioritise their individual household impact assessments. What’s needed now is further development of the system to allow for a more automated process and near-real-time data.

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Are we nearing the drone tipping point?

In the beginning

Rebecca Jones CEO Iprosurv

Rebecca Jones is the CEO and Co-founder of Iprosurv: When we started Iprosurv, we knew we didn’t just have to build a business. In many ways we, along with all the other commercial drone providers, had to build a whole new sector from scratch and that is no easy task.

And when you are targeting the insurance sector, not necessarily known for its ability to embrace change, that task becomes much harder. But in the last seven or so years, we have made good progress in insurance and our pilots are regularly instructed on a range of insurance projects from building inspections to flood damage assessment and everything in between.

Slow progress

If I’m honest though, the progress has been slower than we imagined. We have spent an inordinate amount of time with individual businesses across the insurance spectrum, showing them what drones can do and how they can make a range of insurance processes much more efficient, safe and cost effective.

Slow Progress

That hands-on approach works but it takes time, time that I’m not sure the insurance industry has if it is to digitise its processes in the way it says it wants to. But according to some recent research conducted by Research in Insurance in conjunction with Iprosurv, we could be about to reach a tipping point in the adoption of drones in insurance.

Open door?

When asked if they would use drones if they reduced the claims life cycle (which we have proven they do), not one insurer said that they wouldn’t use them with only 6% of brokers ruling the idea out. That sounds like an open door for Iprosurv but if this is the case, why isn’t every insurer and broker using them?

When asked why they hadn’t yet adopted drones, 54% of respondents said it was because they didn’t have the influence to introduce them to the business and around a third said there was a lack of appetite higher up in the organisation.

This research shows that appetite for using drones was highest among employees at support levels which suggests that we have some work to do to convince the decision makers (who aren’t necessarily at the front line) of the benefits of drones. Their people appear to want to use them so why aren’t management responding?

Education and understanding is key

It seems clear that this challenge is on us, the drone providers. Nearly a third of insurers (32%) and 28% of brokers admitted that they just don’t understand the tech with 11% of insurers and 30% of brokers saying they don’t see a need.

It’s clear there is an education job here for all commercial drone providers. While those on the front line may see the potential benefit, they are not the ones whose necks are on the line when it comes to making the decision to use them.

So it’s on us as providers to ensure that the decision makers ‘get it’ and can see for themselves that drones offer a completely new way of managing not just claims but also conducting surveys for risk management.

Cost benefits?

We need to show them not just the tech, but the practical cost benefits that they can bring to almost any organisation. And we need to show them that drones are set to play a key role in the industry-wide drive towards digitisation.

When asked what kind of technology they would like to see used more in the industry, drones proved to be the fifth most popular behind automated claims processing, claims portals, greater us of videos and cameras and the introduction of claims apps, out of a total of 20 choices.

Everything appears to be in place. Frontline employees get it. Organisations see drones playing a key role in digitisation. And not one insurer said that they wouldn’t use drones if they reduced the claims life cycle.

Keeping the faith

These are really solid foundations to build upon and if we can educate and convince decision makers that drones are safe, the data they produce is handled compliantly and that they can streamline processes that have remained largely unchanged for decades, we may finally get to that tipping point.

Everything everyone in the commercial drone sector has done to date is having an impact. The research shows that. Now we just need to keep the faith.

The appetite is there but it is being dampened by lingering suspicions about drone technology. That is the bit we need to crack, I think. That is the bit that is preventing us from reaching tipping point. And it is that bit that we all now need to focus on.

From this point on, it has to be all about education, education, education. Once we deliver that, there’s no telling how integral drones may become in insurance.

Contact

For further information, contact martin.friel@iprosurv.com

About

Established in 2014, Iprosurv is a pioneer in the provision of drone technology in the insurance industry and beyond. Its current network of pilots, covering the entirety of the UK, use a proprietary system to record, store and deliver drone data to clients in a fast and secure manner. From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

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Iprosurv: Leading the way to a more professional sector

Andrew Hamilton, Iprosurv’s new Director of Training and Development, talks about how he believes training and practical experience are the only way the commercial drone sector will secure the public trust that it needs to thrive.

It’s always exciting to start out on a new part of your career but joining Iprosurv as Director of Training and Development is particularly exciting as it feels we are on the cusp of something big.

Rebecca, the CEO of Iprosurv, will tell you that getting industry switched on to the potential of drones wasn’t an overnight thing and she and co-founder Shane have spent the last seven years convincing the world of business, one sector and one organisation at a time, that drones can revolutionise their operations.

And of course, they’ve not been alone in that – there are a growing number of commercial drone operators up and down the country doing the same and it is great to see them turning more and more organisations on to drones.

But that growth comes with a risk. There is still a general wariness of drones and while some organisations have plunged in, the majority are still dipping their toe to see what happens.

What every company experiences when they try drones for the first time, will have an impact on their perception of the drone sector and that one experience with one pilot can have serious consequences for all of us. Our collective reputation is at risk with every flight undertaken which is why it is so important that every flight is performed to the highest standards.

While it is a concern, it is also a huge opportunity for everyone in the sector which is why I’m so excited to have joined Iprosurv and to get started on the training.

My introduction to drones

I got into training by accident really. In 2013, I bought my first Phantom 1 with GoPro Hero 3 camera attached and after completing my drone training I was awarded my first PfCO in October 2014.

At the time, I was a serving Police Officer on the Roads Policing Unit where I was involved in investigating fatal road traffic collisions. At the time, we relied on the police helicopter to provide the aerial footage for our investigations but during one investigation the police helicopter was redeployed to a life-threatening incident and I was unable to get the aerial footage I needed.

So I decided to bring my drone out on patrol with me. Looking at the data the drone had collected was a big moment as we could all see in that one deployment how much more efficient and effective they could be.

I retired from the Police in 2016 but returned in 2017 to set up the first dedicated Police drone unit in the UK with up to 40 pilots and 15 drones. After their initial PfCO courses the drone unit would then teach the officers to fly drones in policing situations which is when my passion for teaching and training revealed itself.

That passion took to me to the Civil Aviation Authority (CAA) as their UAS Sector lead, where I led a team dealing with OSC applications, auditing, oversight and enforcement of drone operators.

From there I became the Lead Instructor for an RAE delivering drone training on behalf of the CAA. The role of an RAE is to assist the CAA in assuring the competence of remote pilots that require an Operational Authorisation through the General Visual Line of Sight Certificate (GVC).

The competency of UA pilots involved in the operation of an unmanned aircraft is one of the main factors in ensuring UA operations remain tolerably safe and give confidence for this industry.

And that was me – hooked on training new drone pilots and providing real flight time experience to them.

It’s all about professionalism

One of the key things that attracted me to Iprosurv was Rebecca and Shane’s commitment to high standards of training for all their pilots and their insistence that the sector had to become more professional if it was ever to fully realise its potential.

The training and development of all pilots in the Iprosurv network, supporting them as they take the step in flight ability and safety, is my number one priority and the more training we provide in new technology, techniques and regulatory requirements, the more professional our pilots will become.

As that professionalism starts to act as a differentiator for Iprosurv, others will hopefully be galvanised to similarly invest in best practice and training. Everyone operating in the commercial drone sector needs to continually challenge themselves and their peers to achieve ever higher standards.

If we do that for ourselves and for each other, I am convinced that we will all secure the trust from the public and from business that we need to ensure that commercial drones secure their rightful place as an intrinsic part of the economy.

Contact

For further information, contact martin.friel@iprosurv.com

About Iprosurv

Established in 2014, Iprosurv is a pioneer in the provision of drone technology in the insurance industry and beyond. Its current network of pilots, covering the entirety of the UK, use a proprietary system to record, store and deliver drone data to clients in a fast and secure manner. From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

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Training and professionalism come to the fore as Iprosurv hires former CAA drone sector lead

Andrew Hamilton, former Unmanned Aircraft System (UAS) sector lead for the Civil Aviation Authority (CAA), has joined one of the UK’s leading drone services providers, Iprosurv as Training and Development Director.

Ongoing Training and Mentoring

In his new role, Hamilton will be responsible for providing practical and theoretical training in the use of commercial drones to members of Pilot Partnerships, Iprosurv’s growing drone pilot network.

With nearly a decade’s experience in commercial drone flight, Hamilton brings a huge amount of training experience to Iprosurv having set up the UK’s first dedicated police drone unit with Devon and Cornwall Constabulary and having acted as lead instructor for a Recognised Assessment Entity on behalf of the CAA.

As all Iprosurv pilots are fully trained and licensed, Hamilton’s role will focus on providing ongoing training and mentoring in new technology and deployment techniques, education on developing regulation and providing practical training for new pilots.

Pilot Partners Highest Industry Standards

Commenting on the appointment, Rebecca Jones, CEO and co-founder of Iprosurv, said: “Andy brings a huge amount of personal flight experience and, most importantly, in training other pilots so we are delighted to have him on board.

“Iprosurv has always had a clear mission to hold ourselves and our pilots to the highest professional and technical standards and with Andy joining us, we can take that to the next level.”

While Hamilton will start work with members of Pilot Partnerships with immediate effect, he has begun the approval process of securing CAA approved training entity status for Iprosurv.

“After gaining your CAA Operational Authorisation, technically, a pilot is eligible to operate a drone in a very congested area like central London,” said Hamilton.

“The standards set by the CAA are high but the opportunity to gain the skills and experience after qualification is missing at the moment and that is the gap I hope to help Iprosurv fill. In much the same way that the Pass Plus is often used by new drivers, we want to introduce the Pass Plus for drone flight.

Training Consistency

“There are many thousands of commercial drone pilots operating in the UK but there is still a huge variation in quality and flight experience. We have to tackle that lack of consistency if we are going to earn the necessary trust of the public and the private sectors.”

Pilot Partnerships was set up earlier this year to provide a professional home for the thousands of independent pilots across the country, delivering consistent training and flight management processes and embedding strong professional standards.

“We are just one of many commercial drone providers in the UK, but what makes Iprosurv pilots stand out is the level of experience they have and the rigorous and continuous training they undertake,” said Jones.

“With Andy joining us, our pilots now have access to one of the most experienced individuals in the market in training and development and we look forward to introducing his expertise to more and more pilots across the country.”

Contact

For further information, contact martin.friel@iprosurv.com

About Iprosurv

Established in 2014, Iprosurv is a pioneer in the provision of drone technology in the insurance industry and beyond. Its current network of pilots, covering the entirety of the UK, use a proprietary system to record, store and deliver drone data to clients in a fast and secure manner. From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

Posted in General Interest, Iprosurv News

Tagged in , , , , , , , , , , , , , , , , , , , , , ,
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