Are we nearing the drone tipping point?

Are we nearing the drone tipping point?

In the beginning

Rebecca Jones CEO Iprosurv

Rebecca Jones is the CEO and Co-founder of Iprosurv: When we started Iprosurv, we knew we didn’t just have to build a business. In many ways we, along with all the other commercial drone providers, had to build a whole new sector from scratch and that is no easy task.

And when you are targeting the insurance sector, not necessarily known for its ability to embrace change, that task becomes much harder. But in the last seven or so years, we have made good progress in insurance and our pilots are regularly instructed on a range of insurance projects from building inspections to flood damage assessment and everything in between.

Slow progress

If I’m honest though, the progress has been slower than we imagined. We have spent an inordinate amount of time with individual businesses across the insurance spectrum, showing them what drones can do and how they can make a range of insurance processes much more efficient, safe and cost effective.

Slow Progress

That hands-on approach works but it takes time, time that I’m not sure the insurance industry has if it is to digitise its processes in the way it says it wants to. But according to some recent research conducted by Research in Insurance in conjunction with Iprosurv, we could be about to reach a tipping point in the adoption of drones in insurance.

Open door?

When asked if they would use drones if they reduced the claims life cycle (which we have proven they do), not one insurer said that they wouldn’t use them with only 6% of brokers ruling the idea out. That sounds like an open door for Iprosurv but if this is the case, why isn’t every insurer and broker using them?

When asked why they hadn’t yet adopted drones, 54% of respondents said it was because they didn’t have the influence to introduce them to the business and around a third said there was a lack of appetite higher up in the organisation.

This research shows that appetite for using drones was highest among employees at support levels which suggests that we have some work to do to convince the decision makers (who aren’t necessarily at the front line) of the benefits of drones. Their people appear to want to use them so why aren’t management responding?

Education and understanding is key

It seems clear that this challenge is on us, the drone providers. Nearly a third of insurers (32%) and 28% of brokers admitted that they just don’t understand the tech with 11% of insurers and 30% of brokers saying they don’t see a need.

It’s clear there is an education job here for all commercial drone providers. While those on the front line may see the potential benefit, they are not the ones whose necks are on the line when it comes to making the decision to use them.

So it’s on us as providers to ensure that the decision makers ‘get it’ and can see for themselves that drones offer a completely new way of managing not just claims but also conducting surveys for risk management.

Cost benefits?

We need to show them not just the tech, but the practical cost benefits that they can bring to almost any organisation. And we need to show them that drones are set to play a key role in the industry-wide drive towards digitisation.

When asked what kind of technology they would like to see used more in the industry, drones proved to be the fifth most popular behind automated claims processing, claims portals, greater us of videos and cameras and the introduction of claims apps, out of a total of 20 choices.

Everything appears to be in place. Frontline employees get it. Organisations see drones playing a key role in digitisation. And not one insurer said that they wouldn’t use drones if they reduced the claims life cycle.

Keeping the faith

These are really solid foundations to build upon and if we can educate and convince decision makers that drones are safe, the data they produce is handled compliantly and that they can streamline processes that have remained largely unchanged for decades, we may finally get to that tipping point.

Everything everyone in the commercial drone sector has done to date is having an impact. The research shows that. Now we just need to keep the faith.

The appetite is there but it is being dampened by lingering suspicions about drone technology. That is the bit we need to crack, I think. That is the bit that is preventing us from reaching tipping point. And it is that bit that we all now need to focus on.

From this point on, it has to be all about education, education, education. Once we deliver that, there’s no telling how integral drones may become in insurance.

Contact

For further information, contact martin.friel@iprosurv.com

About

Established in 2014, Iprosurv is a pioneer in the provision of drone technology in the insurance industry and beyond. Its current network of pilots, covering the entirety of the UK, use a proprietary system to record, store and deliver drone data to clients in a fast and secure manner. From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

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We Will Remember Them 11/11/2021


With proud thanksgiving, a mother for her children,
England mourns for her dead across the sea.
Flesh of her flesh they were, spirit of her spirit,
Fallen in the cause of the free.


Solemn the drums thrill: Death august and royal,
Sings sorrow up into immortal spheres.
There is music in the midst of desolation,
And a glory that shines upon her tears.


They went with songs to the battle, they were young.
Straight of limb, true of eyes, steady and aglow.
They were staunch to the end against odds uncounted,
They fell with their faces to the foe.


They shall grow not old, as we that are left grow old:
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning,
We will remember them.


They mingle not with their laughing comrades again;
They sit no more at familiar tables at home;
They have no lot in our labour of the daytime;
They sleep beyond England’s foam.


But where our desires are and our hopes profound,
Felt as a well-spring that is hidden from sight,
To the innermost heart of their own land they are known,
As the stars are known to the night.


As the stars will be bright when we are dust,
Moving in marches upon the heavenly plain;
As the stars that are starry in the time of our darkness,
To the end, to the end, they remain.

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Iprosurv: Leading the way to a more professional sector

Andrew Hamilton, Iprosurv’s new Director of Training and Development, talks about how he believes training and practical experience are the only way the commercial drone sector will secure the public trust that it needs to thrive.

It’s always exciting to start out on a new part of your career but joining Iprosurv as Director of Training and Development is particularly exciting as it feels we are on the cusp of something big.

Rebecca, the CEO of Iprosurv, will tell you that getting industry switched on to the potential of drones wasn’t an overnight thing and she and co-founder Shane have spent the last seven years convincing the world of business, one sector and one organisation at a time, that drones can revolutionise their operations.

And of course, they’ve not been alone in that – there are a growing number of commercial drone operators up and down the country doing the same and it is great to see them turning more and more organisations on to drones.

But that growth comes with a risk. There is still a general wariness of drones and while some organisations have plunged in, the majority are still dipping their toe to see what happens.

What every company experiences when they try drones for the first time, will have an impact on their perception of the drone sector and that one experience with one pilot can have serious consequences for all of us. Our collective reputation is at risk with every flight undertaken which is why it is so important that every flight is performed to the highest standards.

While it is a concern, it is also a huge opportunity for everyone in the sector which is why I’m so excited to have joined Iprosurv and to get started on the training.

My introduction to drones

I got into training by accident really. In 2013, I bought my first Phantom 1 with GoPro Hero 3 camera attached and after completing my drone training I was awarded my first PfCO in October 2014.

At the time, I was a serving Police Officer on the Roads Policing Unit where I was involved in investigating fatal road traffic collisions. At the time, we relied on the police helicopter to provide the aerial footage for our investigations but during one investigation the police helicopter was redeployed to a life-threatening incident and I was unable to get the aerial footage I needed.

So I decided to bring my drone out on patrol with me. Looking at the data the drone had collected was a big moment as we could all see in that one deployment how much more efficient and effective they could be.

I retired from the Police in 2016 but returned in 2017 to set up the first dedicated Police drone unit in the UK with up to 40 pilots and 15 drones. After their initial PfCO courses the drone unit would then teach the officers to fly drones in policing situations which is when my passion for teaching and training revealed itself.

That passion took to me to the Civil Aviation Authority (CAA) as their UAS Sector lead, where I led a team dealing with OSC applications, auditing, oversight and enforcement of drone operators.

From there I became the Lead Instructor for an RAE delivering drone training on behalf of the CAA. The role of an RAE is to assist the CAA in assuring the competence of remote pilots that require an Operational Authorisation through the General Visual Line of Sight Certificate (GVC).

The competency of UA pilots involved in the operation of an unmanned aircraft is one of the main factors in ensuring UA operations remain tolerably safe and give confidence for this industry.

And that was me – hooked on training new drone pilots and providing real flight time experience to them.

It’s all about professionalism

One of the key things that attracted me to Iprosurv was Rebecca and Shane’s commitment to high standards of training for all their pilots and their insistence that the sector had to become more professional if it was ever to fully realise its potential.

The training and development of all pilots in the Iprosurv network, supporting them as they take the step in flight ability and safety, is my number one priority and the more training we provide in new technology, techniques and regulatory requirements, the more professional our pilots will become.

As that professionalism starts to act as a differentiator for Iprosurv, others will hopefully be galvanised to similarly invest in best practice and training. Everyone operating in the commercial drone sector needs to continually challenge themselves and their peers to achieve ever higher standards.

If we do that for ourselves and for each other, I am convinced that we will all secure the trust from the public and from business that we need to ensure that commercial drones secure their rightful place as an intrinsic part of the economy.

Contact

For further information, contact martin.friel@iprosurv.com

About Iprosurv

Established in 2014, Iprosurv is a pioneer in the provision of drone technology in the insurance industry and beyond. Its current network of pilots, covering the entirety of the UK, use a proprietary system to record, store and deliver drone data to clients in a fast and secure manner. From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

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Training and professionalism come to the fore as Iprosurv hires former CAA drone sector lead

Andrew Hamilton, former Unmanned Aircraft System (UAS) sector lead for the Civil Aviation Authority (CAA), has joined one of the UK’s leading drone services providers, Iprosurv as Training and Development Director.

Ongoing Training and Mentoring

In his new role, Hamilton will be responsible for providing practical and theoretical training in the use of commercial drones to members of Pilot Partnerships, Iprosurv’s growing drone pilot network.

With nearly a decade’s experience in commercial drone flight, Hamilton brings a huge amount of training experience to Iprosurv having set up the UK’s first dedicated police drone unit with Devon and Cornwall Constabulary and having acted as lead instructor for a Recognised Assessment Entity on behalf of the CAA.

As all Iprosurv pilots are fully trained and licensed, Hamilton’s role will focus on providing ongoing training and mentoring in new technology and deployment techniques, education on developing regulation and providing practical training for new pilots.

Pilot Partners Highest Industry Standards

Commenting on the appointment, Rebecca Jones, CEO and co-founder of Iprosurv, said: “Andy brings a huge amount of personal flight experience and, most importantly, in training other pilots so we are delighted to have him on board.

“Iprosurv has always had a clear mission to hold ourselves and our pilots to the highest professional and technical standards and with Andy joining us, we can take that to the next level.”

While Hamilton will start work with members of Pilot Partnerships with immediate effect, he has begun the approval process of securing CAA approved training entity status for Iprosurv.

“After gaining your CAA Operational Authorisation, technically, a pilot is eligible to operate a drone in a very congested area like central London,” said Hamilton.

“The standards set by the CAA are high but the opportunity to gain the skills and experience after qualification is missing at the moment and that is the gap I hope to help Iprosurv fill. In much the same way that the Pass Plus is often used by new drivers, we want to introduce the Pass Plus for drone flight.

Training Consistency

“There are many thousands of commercial drone pilots operating in the UK but there is still a huge variation in quality and flight experience. We have to tackle that lack of consistency if we are going to earn the necessary trust of the public and the private sectors.”

Pilot Partnerships was set up earlier this year to provide a professional home for the thousands of independent pilots across the country, delivering consistent training and flight management processes and embedding strong professional standards.

“We are just one of many commercial drone providers in the UK, but what makes Iprosurv pilots stand out is the level of experience they have and the rigorous and continuous training they undertake,” said Jones.

“With Andy joining us, our pilots now have access to one of the most experienced individuals in the market in training and development and we look forward to introducing his expertise to more and more pilots across the country.”

Contact

For further information, contact martin.friel@iprosurv.com

About Iprosurv

Established in 2014, Iprosurv is a pioneer in the provision of drone technology in the insurance industry and beyond. Its current network of pilots, covering the entirety of the UK, use a proprietary system to record, store and deliver drone data to clients in a fast and secure manner. From building surveys to flood response to assisting emergency services, Iprosurv continues to push the boundaries of how drones can be used in business.

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The only perspective is the customer perspective.

One of the industry’s most enthusiastic early adopters of drone technology, Zurich Insurance saw that drones can get places humans can’t and get there quicker too.

Zurich’s UK Chief Claims Officer, David Nichols

So, when Zurich’s UK Chief Claims Officer, David Nichols had a personal roof damage claim, he was keen to see if drones delivered what he thought they did.

And here he gives us some insight from a unique perspective – a claims director experiencing the claims service firsthand.

Delivering a top notch service

As a claims director, you want to be pretty confident that your teams are delivering a top notch service and that the customer experience is always excellent but there is no greater test of your service than being ‘fortunate’ enough to experience claims services yourself. I have to say that everything was what I hoped it would be!

Anyway, the claim went smoothly but the bit I was particularly interested in experiencing was some new technology we have introduced to our claims service – drones.

Smoothing out the claims process

We started using them because we thought it sounded like a great idea. Of course, the decision-making was more detailed than that but in essence, we have been looking for everything and anything that can speed up and smooth out the claims process for customers and drones seemed to be a simple, cost-effective way of doing that.

The obvious, immediate use is in claims where we can’t access the site such as in major floods or fires. Drones provide immediate access, but they also provide detailed imagery, measurements and a host of other data, putting our claims teams on the front foot.

It speeds up our processes and brings the customer closer to a clear decision, either way, in hours rather than weeks.

Iprosurv media viewing page for customers and clients

But there is an added benefit to using drones – customer engagement. The ability to share images of the damage with a customer and being able to explain next steps immediately provides reassurance and we are able to bring the customer into the claims conversation in a way we haven’t been able to before. Images provide the immediate truth of a situation.

But there is an added benefit to using drones – customer engagement. The ability to share images of the damage with a customer and being able to explain next steps immediately provides reassurance and we are able to bring the customer into the claims conversation in a way we haven’t been able to before. Images provide the immediate truth of a situation.

More than that, this approach can also bring the customer’s knowledge of their business or property into play to help us allocate resources in the most effective way. For example, we had a factory fire earlier this year. By using the images captured by the drone, the client was able to indicate to us the location of their machinery, what parts of the operation were critical and what parts could wait. This allowed us to shape our response in a more informed and targeted way.

Personal experience

All of this makes using drones in claims a bit of a no-brainer for me. The clincher was when I experienced it for myself through a personal claim. My roof was damaged in the storms this year and obviously the extent of the damage had to be understood before the claim could go any further.

A drone was deployed within days of registering the claim. Within an hour of the drone being on site, I was shown imagery of the damage by the drone operator who then explained the next steps to me.

I did not have to wait for scaffolding to be set up or a cherry picker to be deployed. I was also brought into the conversation surrounding my claim at the earliest stage. It was fast, completely unobtrusive and I felt included in the process. Exactly the kind of experience I hoped drones would bring to our customers.

Only scratching the surface

This is only scratching the surface though. Drones capture a huge amount of detailed data and I see no reason why this can’t be deployed more widely such as with the building estimation tools that we all use. Any process that can be automated to create a better customer experience has to be embraced.

And why stop at claims? There are obvious applications in a broad range of services, and we will continue to explore these. Imagine a process where we have the detailed drone data at policy inception stage and detailed drone data at the claim stage? Those data sets can ‘speak’ to each other, giving greater clarity, faster decision making and greater levels of transparency for all parties.

The tools are there – where next?

We can do that. The tools are there. As individual firms and as an industry, we just need to have the foresight and the confidence to use them to their full extent. What started as a “why not?” at Zurich is now a “where next?”.

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Iprosurv “Pilot Partners” now adding new professional drone pilots.

Iprosurv, one of the UK’s leading commercial drone providers, has today launched Pilot Partnerships, an ambitious new proposition to bring together the nation’s independent operators and drive greater levels of professionalism across the sector.

Co Operative Approach

Billed as a co-operative for commercial drone pilots, Pilot Partnerships aims to bring together the huge number of independent operators to provide mutual support, share best practice and work together to drive greater levels of professionalism and public trust in the sector.

Using Iprosurv’s proprietary software platform, members of Pilot Partnerships will have access to case management and flight planning software, data security, safety and environmental compliance support, tailored training, bespoke websites and a host of marketing and client prospecting support.

Commenting on the new initiative, Rebecca Jones, CEO and co-founder of Iprosurv, said: “The commercial drone industry is growing fast as more and more businesses look to new technology to solve old problems.

Fragmented Market

“But the commercial drone market is fragmented and made up of sole traders and micro-SMEs and the introduction of new regulations has made life tough for many. If we are to become the mature, professional industry that more and more sectors expect us to be, we have to come together, work together and grow together to create that.”

Iprosurv has a well-established network of drone pilots and has made a significant investment in ensuring that Iprosurv and its partners have the latest, safest technology available to help establish drones as a permanent feature of doing business.

Professional Operators

“We have huge ambitions for our sector, but we know we can’t do it on our own and we don’t think the hundreds of independent, professional operators we want to work with across the country can do it on their own either,” said Jones.

“Which is why we have set up Pilot Partnerships. We hope that, in time and with the right partners, Pilot Partnerships will become the gold standard in the industry and a guarantee of quality and professionalism to clients of all shapes and sizes.”

Mutually supporting

Pilot Partnerships is the first mutually supportive, network proposition in the commercial drone sector in the UK. The target profile for potential members is sole operators and organisations that have a specific sector or technical expertise.

“As Iprosurv, we have made great inroads into our chosen sectors but as our profile has grown, the huge potential in other markets is becoming apparent and we want to bring all our compliance, operational and customer service expertise to as many sectors as possible,” said Jones.

Partners

“We are looking to partner with drone operators who have technical and operational experience but require the support of a larger organisation to exploit the opportunities they see or sector experts who can help introduce us, and our partners, to new markets.

“Together, we can make a mark on the economy and ensure that drones have an integral role to play.”

Entry into the Pilot Partnerships community requires a small one-off fee and small percentage share of fees.

find out more about pilot partnerships

Article written by Iprosurv journalist Martin Friel: martin.friel@iprosurv.com

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Iprosurv Internal 360 walkthrough technology

Iprosurv, the award-winning, national drone solution is adding Matterport operators to its supply chain. But what is Matterport and how can it help your business?

Matterport is the gold standard for 3D space capture. It is used to obtain accurate and entirely immersive virtual experiences. It offers so much more than panoramic scans. All viewers can investigate the site from the comfort of their own offices, without the need to travel to those specific locations. The visual reproductions are interactive without forfeiting the quality of the images. Moreover, viewers can observe the space from essentially every angle securing 360-degree viewpoint whilst investigating from a first-person perspective.

How does it help me reduce the manual tasks and difficulty of creating 3D models?

Matterport automatically processes customer scans swiftly to generate feature-packed 3D models. The dimensional precision of its models facilitates correct measurements for planning and assessing purposes. Tags can be embedded to emphasise important aspects throughout the model.

How can you benefit from using Matterport?

Matterport provides you with incredibly precise renderings of the inspection site, allows you to share the media with your colleagues and pinpoint the areas of interest, all from the comfort of your desk. You can share your model and linked assets with anyone on any device. It’s as easy as sharing a photo. You’ll be able to speed up collaboration and efficiency, as well as enlarge your customer engagement and reach. As well as residential property inspections, Matterport also covers larger commercial properties. You can rest assured that all the data of interest will be in one place, ready to be accessed at your convenience!

What can you use Matterport for?

In this case, the sky is the limit! You can use Matterport for a variety of projects. Engineering, construction, major loss and risk management and facilities management are just a few of the areas where it excels but we’re constantly pushing to discover more applications for the tech. Why not contact us and find out if Matterport is a good solution for your business!

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Drones Take on High Rise and Tower Block Inspection

In the last five years, drones have been making their presence felt across the economic landscape from agriculture and architecture to environmental monitoring and supporting the emergency services.

They have been adopted so easily in so many markets because they are a fast, cost effective and safe alternative to traditional methods of working. And they have proven themselves to be effortlessly adaptable to any natural or built environment.

Wherever drones go next, and we’re sure it will be far and wide, one of the original uses for this technology was in building inspections, a use that is more pertinent than ever in the post-Grenfell landscape.

There is a huge challenge facing the UK Government and property managers up and down the country, to inspect and survey the nation’s high-rise residential buildings to ensure they are safe, secure and fit for purpose.

It’s a daunting task but one that can be tackled quickly, effectively and at a vastly reduced cost with the support of drone technology.

Let us show you how …

THE PROBLEM

The Grenfell Tower tragedy has exposed the vulnerability of thousands of blocks of flats up and down the country. That vulnerability lies almost entirely within the use of cladding that was applied to improve heating and energy efficiency and to improve the appearance of buildings, many of which had been constructed in the 60s and 70s.

CLADDING

While the use of cladding may have delivered on those needs, the Grenfell fire showed just how dangerous the use of certain types of cladding is. Every single block of flats in the country that has been cladded has to be surveyed and inspected to understand the risk profile of each one.

Which creates a huge challenge for the Government and property managers. An estimated 1,700 high rise blocks of flats have to be surveyed and the cladding removed to make them safe to live in. And they need to do it quickly.

TRADITIONAL METHODS

The Government has pledged billions to facilitate this nationwide structural survey but the Housing, Communities and Local Government Committee has estimated that as large as this fund is, it will only be enough to repair a third of the properties currently considered unsafe.

The reason? A huge chunk of that cost is because the traditional method of inspecting high rise buildings is to erect scaffolding around the structure, a process that takes months to complete and costs on average £250,000 per building.

Technology-Led Methods

But there is another way, a way that is led by, facilitated and completed by drone technology. A method that could reduce the cost of inspection by a factor of 100. Sound too good to be true? It’s not, it’s reality and we are helping clients across the country bring those theoretical savings to life.

THE SOLUTION

Like anything in life, there is no quickfire solution to the UK’s high-rise living problem. But with a little creative thinking and the smart application of technology, a real difference can be made to the way we approach it.

Which is exactly what Iprosurv has been doing with our property management clients.

WHY DRONES

Put simply, drones are a faster, cheaper and safer way to conduct surveys at height but their ability to provide the necessary data digitally, in a secure fashion, means that they can deliver a high-quality result in days, rather than the months the traditional method requires.

So what does a high rise drone inspection involve?

  • Our pilot will attend the site, secure it and be airborne within an hour
  • They will conduct a full survey using RGB – Optional Thermal Technology
  • Depending on the size or complexity of the structure, the flight and gathering of all the necessary data will be completed, on average, in 1 – 6 hours
  • The data is then shared with all relevant parties via Iprosurv’s proprietary, GDPR-compliant data delivery system
  • Clients receive the data in the form of a detailed, interactive 3D model of the building which can be analysed down to 5mm per pixel.
  • All of this is delivered for an average cost of a £2,500 compared to the average £250,000 cost for the traditional scaffolding approach
  • And there is no need to involve or disturb tenants beyond informing them of the flight taking place

INSPECTING YOUR BUILDING

While the drone does the hard work, our clients still have to bring their expertise to bear in analysing the drone data and planning the next steps. And we make that as simple or detailed as necessary with the creation of our interactive, 3D models.

3D MODEL

With the 3D model, delivered directly to their desktop, Iprosurv clients can:

  • Make detailed measurements of the building
  • Gain a full 360 view of the building
  • Annotate the model and the individual images of the site to share with others, assign tasks or share insight
  • Compare condition of the building pre and post-works
  • Create risk ratings on different aspects of the building
  • Share the data with other stakeholders with the click of a button, all fully secure and compliant with GDPR regulations
  • Access our proprietary software for ordering, case tracking and case delivery
  • Make detailed measurements of the building
  • Gain a full 360 view of the building
  • Annotate the model and the individual images of the site to share with others, assign tasks or share insight
  • Compare condition of the building pre and post-works
  • Create risk ratings on different aspects of the building
  • Share the data with other stakeholders with the click of a button, all fully secure and compliant with GDPR regulations
  • Access our proprietary software for ordering, case tracking and case delivery

Click Image Below to inspect a 3D Interactive Inspection Model

This is a genuine revolution in the inspection of high-rise buildings, one that not only does the job faster, cheaper and more safely than traditional methods, it provides more granular data that can be accessed, manipulated and shared securely in real time.

“The answer to your and our nation’s high-rise problem is here, so what are you waiting for? Contact one of our advisors today to find out how you can become part of the drone revolution”.

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On the road to ever-greater professionalism, one accreditation at a time

It is widely accepted that one of the main barriers to the growth of the commercial drone sector is trust – both among the general public and within the business community. I’ve always thought that the best way to secure that vital trust is to drive greater levels of professionalism within the sector and each and every one of us has to do our bit to create the industry we all want to see.

From the day we opened our doors at Iprosurv, that has always been our primary focus and it always will be, regardless of what this sector does or where it goes. But professionalism is, of course, somewhat subjective and can even be difficult to define.

For us, it is of course the way we and our pilots conduct ourselves in every job and in every situation. But it’s also about adopting internal best practices to ensure you deliver not just the product, but that every process to achieve this is done with commitment and quality to demonstrate to the public and business that we can be trusted.

Qualifications and accreditations allow you to evidence all of that which is why we have sought out further flight exemptions from the Civil Aviation Authority, are accredited by the Information Commissioner’s Office and are Cyber Essentials accredited as well as members of ARPAS, but to name but a few.

All of these have played a huge part in our success to date and today we are delighted to announce that we can add ISO 9001:2015 to that list.

All of these have played a huge part in our success to date and today we are delighted to announce that we can add ISO 9001:2015 to that list.

I know, it’s not the most attention-grabbing title but what it stands for, what it recognises, certainly should be. What this accreditation means is that Iprosurv meets an internationally recognised standard for Quality Management Systems incorporating Privacy and Surveillance functionality for Unmanned Aircraft Systems (UAS). Which in turn means that we have been independently recognised as providing a service that meets or exceeds customer and regulatory requirements.

This takes into account a range of principles from leadership and planning to operations and performance evaluation and crucially, accreditation demands a commitment to continual improvement of management standards.

It’s not something you can just pick up off a shelf – it takes time, effort and lots of patience to get to this stage but from personal experience, it has been worth every minute of effort that it took.

Of course, it’s nice to have the approach we take to business recognised in this way but more important than that, I think it shows prospective clients and (hopefully) the wider public that we are serious about what we do.

If you are a drone operator and haven’t yet secured the accreditation, I wholeheartedly recommend that you do. It will act as a real differentiator and the more of us that are willing to put in the effort to show we are serious about building a robust, safe and compliant commercial drone sector, the sooner we will get the trust we all need.

And after that, the sky is the limit for drones.

* I couldn’t resist the pun! I’m not sorry either …

Posted in Iprosurv News

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https://iprosurv.com/2021/11/23/are-we-nearing-the-drone-tipping-point/Are we nearing the drone tipping point?

https://iprosurv.com/2021/11/11/ode-of-remembrance/We Will Remember Them 11/11/2021

https://iprosurv.com/2021/10/18/iprosurv-leading-the-way-to-a-more-professional-sector/Iprosurv: Leading the way to a more professional sector

https://iprosurv.com/2021/10/06/training-and-professionalism-come-to-the-fore-as-iprosurv-hires-former-caa-drone-sector-lead/Training and professionalism come to the fore as Iprosurv hires former CAA drone sector lead

https://iprosurv.com/2021/09/30/the-only-perspective-is-the-customer-perspective/The only perspective is the customer perspective.

https://iprosurv.com/2021/09/28/pilot-partnerships/Iprosurv “Pilot Partners” now adding new professional drone pilots.

https://iprosurv.com/2021/09/09/iprosurv-is-adding-matterport-operators-to-its-supply-chain/Iprosurv Internal 360 walkthrough technology

https://iprosurv.com/2021/08/28/drones-take-on-high-rise-and-tower-block-inspection/Drones Take on High Rise and Tower Block Inspection

https://iprosurv.com/2021/06/14/on-the-road-to-ever-greater-professionalism-one-accreditation-at-a-time/On the road to ever-greater professionalism, one accreditation at a time